Privacy Policy
Your privacy is important to us at StreamStudioHaven
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we gather information you choose to share. This includes your name, organization name, email address, phone number, delivery addresses, and any specific requirements for your floral needs. We also collect payment details when you place orders, though these are handled securely by our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a service that aligns with your business needs.
Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve site performance and understand how clients find our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better support the business community in United States.
Information Sharing and Disclosure
StreamStudioHaven respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with importance and deploy suitable technical and organizational safeguards to defend it. This includes safe data storage, protected transmissions, and restricted access to personal data inside our company.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data exchanges are encrypted to protect information as it moves between your browser and our infrastructure.
Limited Access
Access is granted only to staff who require the data to deliver services.
Although we employ robust security measures, no online transmission method is completely foolproof. We continually refresh our security practices to guard against emerging threats.
Your Privacy Rights
You hold important rights over your personal data. In line with applicable laws, you may be entitled to view, amend, erase, or limit how your information is used.
To exercise these rights, reach out using the contact details at the policy end. We will reply within a reasonable period as mandated by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal duties. Retention durations differ by data type and purpose.
Typical Retention Periods:
- Customer contact and order information: 4 years after last service interaction
- Payment transaction records: 6 years for tax and accounting requirements
- Website analytics data: 24 months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or 1 year of inactivity
Cookies and Website Tracking
We employ cookies and analogous technologies to enhance your online experience and to gain insight into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.
You can manage cookie preferences via your browser settings. Nevertheless, turning off some cookies could impact how the site works. For more details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site may include links to third-party sites or services. This privacy policy covers only StreamStudioHaven and this site. We are not liable for the privacy practices of external sites.
We recommend reviewing the privacy policies of any third-party sites you reach via links on our site.
Policy Updates
We may revise this privacy policy from time to time to reflect updates in our practices, offerings, or legal obligations. If substantial changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.
We invite you to periodically review this policy to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.
Contact Us About Privacy
StreamStudioHaven Privacy Team
5th Ave Florist, New York
New York, United States 10022
Email: [email protected]
Phone: +1 212-555-0182
For privacy-related inquiries, please put "Privacy Request" in the subject line and supply as much detail as you can about your request. We strive to reply to all privacy requests within 5 business days.